Knowledge Base

Complete documentation and user guide for HostPilot

New to HostPilot? Start here for an overview of our platform and how to get set up.

Managing your account, profile, password, two-factor authentication, and notification preferences.

Invoices, payment methods, currencies, payment gateways, refunds, and billing cycles.

Domain registration, transfers, renewal, nameservers, DNS management, and WHOIS privacy.

Web hosting, VPS, dedicated servers, WordPress hosting, reseller hosting, and service management.

Guides for cPanel, DirectAdmin, Plesk, and other control panels. File manager, databases, FTP, email accounts.

Setting up email accounts, email forwarding, spam filters, webmail, and email client configuration.

SSL certificates, website security, malware protection, firewall configuration, and security best practices.

API documentation, webhooks, SSH access, Git integration, cron jobs, and development environments.

WordPress installation, themes, plugins, optimization, security, and migration guides.

Setting up online stores, payment gateways, SSL for e-commerce, and shopping cart solutions.

Reseller hosting, affiliate program, commissions, white-label options, and reseller tools.

Paying with MTN Mobile Money, Airtel Money, Flutterwave, Paystack, Pesapal, and other African payment methods.

Common issues and solutions: website down, email problems, DNS issues, slow loading, error codes.

HostPilot API, third-party integrations, webhooks, plugin development, and automation.

Terms of service, privacy policy, refund policy, SLA, acceptable use policy, and GDPR compliance.

Guides for migrating your website, emails, databases, and domains from other providers to HostPilot.

Website speed optimization, caching, CDN, image optimization, database tuning, and performance monitoring.

Automatic backups, manual backups, backup restoration, off-site backup storage, and disaster recovery.

Information about African ccTLDs: .ng, .ke, .za, .gh, .tz, .ug, .rw, .africa, and their registry requirements.